Terms & Conditions
1. Log Files
We use log files like many other websites. The information in the log files include:
- Internet Protocol addresses (IP)
- Types of browser
- Internet Service Provider
- Date and time stamp
- Referring and exit pages
- Number of clicks
This information is not linked to anything that is personally identifiable.
We request a variety of information from you on our order form. To buy from us, you must provide contact information, shipping information and financial information. This information is used to create, fulfill, and ship your order. If there are any issues with your order, we will use the contact information you have provided to get in touch with you.
We protect any information you give us very carefully. When you submit any information to us via our website it is protected both online and offline. Wherever we collect sensitive information (such as credit card data) on line, that information is encrypted and transmitted to us in a secure manner. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of our web page. We also protect your information offline. Only employees who need information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
You may be asked to subscribe to our newsletter or other information from us by providing your name and email address. We use a secure opt-in subscription system for this purpose. Subscribers will receive information related to our website and blog from time to time. Subscribers may unsubscribe at any time and every email delivered will contain an “Unsubscribe” link.
Cancellation / Return Policy
All our products are custom designed to order and as such orders cannot be cancelled or product returned unless a manufacturing defect is found. In this occurs, authorization must be received prior to the return of the product. It is at our sole discretion as to whether the product can be returned to as new condition or if a new product will be sent to replace the one with the manufacturing defect. Returned products must be sent back in their original packaging and any damage that occurs due to improper packing of the product will be the responsibility of the purchaser.
Shipping & Delivery
All shipments are via UPS, signature required, unless alternate arrangements are made in advance. Any alternate shipping arrangements or shipping to a PO Box require a signed release waiver. Company and personal checks must include a printed name, street address, and telephone number. Orders paid by check will not be put into production until the check has cleared and funds are secured. International postal money orders are acceptable but orders paid in this manner will not be put into production until funds are secured. We identify all shipping costs at the time of order. Costs for international customers and expedited shipping are by request and costs must be agreed upon before an order will be processed.
If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at firstname.lastname@example.org.
Last Updated: February 2018
6590 SW Fallbrook Place
Beaverton, OR 97008