Terms & Conditions

Privacy Policy

At CON2R (www.con2r.com), the privacy of our website visitors is extremely important to us. This Privacy Policy outlines the types of personal information that is received and collected and how it is used.  Your continued use of this site, in any and all forms, constitutes an acceptance of this Privacy Policy.

  1. Log Files

We use log files like many other websites. The information in the log files include:

  • Internet Protocol addresses (IP)
  • Types of browser
  • Internet Service Provider
  • Date and time stamp
  • Referring and exit pages
  • Number of clicks

This information is not linked to anything that is personally identifiable.

  1. Cookies

We use cookies to store information about visitor preferences and to record user-specific information on visits and pages the user views, so as to provide a custom experience.  For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

If you wish to disable cookies you may do so through your web browser options. Instructions for doing so and for other cookie-related management can be found on the specific web browsers’ websites.

  1. Orders

We request a variety of information from you on our order form. To buy from us, you must provide contact information, shipping information and financial information.  This information is used to create, fulfill, and ship your order.  If there are any issues with your order, we will use the contact information you have provided to get in touch with you.

  1. Security

We protect any information you give us very carefully.  When you submit any information to us via our website it is protected both online and offline.

Wherever we collect sensitive information (such as credit card data) on line, that information is encrypted and transmitted to us in a secure manner. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of our web page.

We also protect your information offline. Only employees who need information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

  1. Other

You may be asked to subscribe to our newsletter or other information from us by providing your name and email address.   We use a secure opt-in subscription system for this purpose.  Subscribers will receive information related to our website and blog from time to time. Subscribers may unsubscribe at any time and every email delivered will contain an “Unsubscribe” link.

Cancellation / Return Policy

Orders for products built-to-order cannot be cancelled or the product returned unless there is a manufacturing defect or a mistake in order fulfillment.  In these cases, authorization must be received prior to the return of the product.  It is at our sole discretion as to whether a defective product will be repaired or replaced.  Returned products must be sent back in like new condition in their original packaging and any damage caused by customer mishandling or improper packaging will be at the expense of the customer.  Stock products cannot be returned without authorization.  If approval is given, they must be returned in like new condition and in the original packaging.  A restocking fee will apply.

Shipping & Delivery

All shipments are via UPS, signature required, unless alternate arrangements are made in advance.  Any alternate shipping arrangements or shipping to a PO Box require a signed release waiver.

Company and personal checks must include a printed name, street address, and telephone number.  Orders paid by check will not be put into production until the check has cleared and funds are secured. International postal money orders are acceptable but orders paid in this manner will not be put into production until funds are secured.

We identify all shipping costs at the time of order.  Costs for international customers and expedited shipping are by request and costs must be agreed upon before an order will be processed.

If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at webmaster@con2r.com.

Last Updated: February 2018

CON2R
6590 SW Fallbrook Place
Beaverton, OR 97008
503.626.6390